Returns & Exchanges
At It's a 10 Haircare, we want you to be completely satisfied with your purchase. If you are not 100% happy with your order, we accept returns of unused or gently used products within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place the products in their original packaging, ensuring the caps are tightened to prevent leakage during transit.
Receive Your Refund
After our warehouse inspections your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing